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Privacy Policy

At Ideoma we are committed to protecting your privacy and to processing your personal data lawfully, fairly and transparently. In this Privacy Policy we explain what data we collect, for what purpose, how long we keep it and what rights you can exercise.

1. Data controller

The controller responsible for the personal data collected through this website is Ideoma (hereinafter, «Ideoma» or «the controller»). You can contact us about any matter relating to your personal data by email at info@ideoma.es or by phone at +34 697 34 89 56.

2. Personal data we process

We only process the personal data that you voluntarily provide to us through the contact forms available on the website or by other means (email or telephone), as well as the technical data derived from your browsing. Specifically:

  • Identification and contact data: first and last name, email address and, where applicable, telephone number.
  • Data you freely include in the contact form message (for example, information about your company or project).
  • Technical browsing data: IP address, browser type and anonymous statistical data on the use of the site.

We do not request specially protected data (health, ideology, etc.). We ask you not to send us this type of information.

3. Purpose of the processing

We use your data to:

  • Attend to and reply to the queries, requests for information or proposals you send us.
  • Manage the professional relationship and the provision of our advisory and consultancy services.
  • Send you communications related to your request when you authorise us to do so.
  • Keep the website secure, analyse its use and improve it.

We will not create profiles or make automated decisions with significant effects on you.

4. Legal basis

The processing of your data is based on:

  • Your consent, when you send us the contact form or write to us (art. 6.1.a GDPR).
  • Ideoma's legitimate interest in responding to your requests and guaranteeing the security of the site (art. 6.1.f GDPR).
  • Compliance with applicable legal obligations, where relevant (art. 6.1.c GDPR).

5. Data retention

We keep your data for the time necessary to attend to your request and, afterwards, only for the periods legally required or while you do not withdraw your consent. Once these periods have elapsed, the data is securely deleted.

6. Recipients and data processors

We do not share your data with third parties except where legally required. In order to provide the service we may rely on providers acting as data processors (for example, web hosting and technology service providers), who process the data following our instructions and in accordance with applicable regulations.

7. Your rights

You may exercise at any time your rights of access, rectification, erasure, objection, restriction of processing and portability of your data, as well as withdraw the consent you have given. To do so, write to us at info@ideoma.es stating the right you wish to exercise. If you consider that we have not properly attended to your request, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Principles and security measures

We apply data protection by design and by default, and we implement appropriate technical and organisational measures to guarantee the security of personal data and prevent its loss, alteration or unauthorised access. We are guided by the following principles:

  • Data protection by design: we apply measures such as data minimisation from the moment we determine the means of processing.
  • Data protection by default: we only process the data necessary for each purpose.
  • Protection throughout the life cycle: security measures apply throughout the entire life of the information.
  • Lawfulness, fairness and transparency in the processing of data.
  • Purpose limitation: data is collected for specified, explicit and legitimate purposes.
  • Data minimisation: we only process data that is adequate, relevant and limited to what is necessary.
  • Accuracy: we keep data up to date and rectify inaccurate data without delay.
  • Storage limitation: we do not keep data longer than necessary.
  • Integrity and confidentiality: we guarantee adequate security against unauthorised or unlawful processing.
  • Information and training: we train and inform the personnel involved in data processing.

9. Cookies

This website uses its own and third-party cookies for technical, analytical and platform operation purposes, which allow us to remember your language preferences and improve your browsing experience. You can configure your browser to block or delete cookies; please note that disabling them may affect the operation of some parts of the site.

10. Changes to this Privacy Policy

Ideoma may review and update this Privacy Policy to adapt it to legislative or technical developments. We recommend that you review it periodically. The version in force is the one published on this website.

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